Annie Lane Candles Ltd are committed to protecting the privacy of our customers. We will not disclose information about our customers to third parties except where necessary in order to fulfill the order process – e.g. arranging delivery of the product, completing credit card and or security checks and for customer research and profiling or wherever we have your express permission to do so. These companies may be provided with access to your personal details in order to fulfil their duties but may not use the information for any other purpose.
We ask that you provide us with all the requested information as it is necessary for us to fulfill your order. We also ask that you maintain this information in order for us to keep you updated about your order and also to answer any queries you have about our website.
We would like to keep you up to date with our latest product launches or offers and when registering with our website you can opt-in to receive marketing communications from us. You can also opt-out.
We may collect the following information:
What we collect
Internal record keeping.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other Sites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Intellectual Property and Content
All trademarks, logos, images and content remain the property of Annie Lane Candles Ltd and/or its affiliates, licensors or suppliers. You are not permitted to reproduce, duplicate or manipulate any of the content and/or images without the explicit consent of Annie Lane Candles Ltd.
Accuracy of Content
All information displayed on this website (verbal or written) is for guidance only and is provided in good faith and without warranty, and although every effort has been made to ensure all the product details, descriptions & prices are correct they are for guidance purposes only and not binding. Every effort is made to ensure that the colour and design of the product appear as accurately as possible, however the actual colours you will see can vary dependent upon your computer equipment and as such we cannot guarantee that the goods on delivery will reflect the colour on your computer. Any links from this site are for convenience purposes only and should not be deemed as an endorsement for the products or services therewith. Annie Lane Candles Ltd shall not be liable to any person for loss or damage arising from the use of the information contained within this site or in any linked sites.